Privacy Policy

Emafini Mountain Lodge, Inc. ("Emafini," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. This policy applies to information collected through emafinimountainlodge.com and does not describe how we handle protected health information in the course of treatment — that is described in our HIPAA Notice of Privacy Practices.

1. Information We Collect

Information you provide directly

When you fill out a form on our site — such as our contact form or application for admission — you may provide:

• Name, email address, and phone number
• City and state of residence
• Age and basic background details
• Information about your situation, history, and reasons for reaching out
• Any message or details you choose to share with us

If you submit an application, you may also share sensitive personal and health-related information. That information is handled in accordance with our HIPAA Notice of Privacy Practices and applicable law.

Information collected automatically

Like most websites, we and our service providers may automatically collect certain technical information when you visit our site, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits. This information is used in aggregate to understand how the site is used and to improve it.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for information
• Process and review applications for admission
• Communicate with you about our program and services
• Maintain records related to inquiries and admissions
• Improve our website and its content
• Comply with our legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: We may share information with trusted vendors who help us operate our website and business, under agreements that require them to protect it.
• With your consent: We may share information when you ask us to or authorize us to do so.
• Legal compliance: We may disclose information when required by law, court order, or to protect the rights, property, or safety of our organization, our residents, or others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, information may be transferred subject to the protections of this policy.

4. Data Security

We take reasonable measures to protect the information we collect through this website. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

You may:

• Request access to or a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention requirements.
• Opt out of marketing communications by following the unsubscribe instructions in any email or by contacting us.

To exercise any of these rights, please contact us using the information below.

6. Cookies and Analytics

Our site may use cookies and similar technologies to understand site usage and improve your experience. You can control cookies through your browser settings, though some features of the site may not function properly if they are disabled.

7. Children's Privacy

Our program serves adults. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Emafini Mountain Lodge, Inc.
• Floyd, Virginia
• Email: info@emafinimountainlodge.com